UPKO
Prestige Contraintes 111-piece trunk

Order online and pick up your lingerie and accessories in our Paris showroom, Monday to Friday, 9.30am to 5pm.

When validating your order, choose the shipping method: Click & Collect.

After payment, you will receive an e-mail as soon as your order is available.

If in doubt, or for a customized fitting, visit the store Brigade Mondaine and its private fitting area with or without appointment at Paris 5.

If you have any questions about the products or services we offer, please do not hesitate to contact us at form online.

Delivery costs are calculated on the basis of the geographical area, the shipping method selected and the nature of the items ordered.

France Free Eco* shipping on orders of 100 euros or more (including tax). For orders below this amount, a flat fee of 10 euros applies. Express shipping: 20 euros.

European Union Free Eco* shipping on orders of 250 euros or more (excluding tax). For orders below this amount, a flat fee of 25 euros applies. Express shipping: 35 euros.

United States A flat rate of 50 euros. Free shipping is not available for this destination. This decision is due to U.S. customs regulations, whose requirements and associated fees significantly impact shipping costs.

Other international destinations Free Eco* shipping on orders of 500 euros or more (excluding tax). For orders below this amount, a flat fee of 35 euros (excluding tax) applies. Express shipping: 50 euros (excluding tax).

Eco delivery uses the least expensive carrier and may include delivery to a relay point. This delivery method is not insured, and delivery times may vary according to destination.

Some items, due to their weight or size, may incur additional delivery charges. This information is clearly indicated on the product sheet.

All orders are delivered with free standard gift wrapping, with the option of adding a personal message.

A deluxe Signature Brigade Mondaine gift pack, including a satin pouch, a choker and a customizable card, is available for a fee at checkout.

Brigade Mondaine does not charge taxes (VAT FR 20%) for customers outside the EU.

To benefit from this, the customer must reside and be delivered outside the EU.

The price is updated automatically on the order page, as soon as the delivery address is indicated.

We invite you to consult our full range of C.G.V. (Article 4.) to find out about return and exchange procedures.

Pursuant to European Directive 2011/83/EC on consumer rights, transposed into the Consumer Code (Hamon law of March 17, 2014), certain goods may be excluded from the right of withdrawal.

Products excluded from return, exchange or refund
For reasons of hygiene, all items for intimate or sexual use cannot be returned. This includes

• Lingerie that comes into contact with intimate areas (bodysuits, thongs, panties, etc.)
• Erotic accessories (plugs, sex toys, strap-ons, harnesses...)
• Intimate cosmetics
• Breast jewelry (nippies, pasties, clips)
• Foot accessories, stockings and tights
• Body and intimate jewelry
• Harnesses, thongs or jewelled bodysuits
• Latex products and lingerie
• Most BDSM accessories

Products customized or made to order by our designers for Brigade Mondaine (Qrucifix, Una Burke, Crystal Eyez, FIGURE OF A, HERVÉ by Céline Marie, RE:STRICT) or identified as such on the product sheet are neither returned nor exchanged. These items are specially prepared and packaged for each customer. We recommend that you come and try them on in store.

Products on sale, outlet or liquidation cannot be returned, exchanged or refunded. The same applies to limited-edition products, gift packaging and orders placed with gift cards.

Gift packaging are neither returned nor exchanged.

For certain products indicated as available on order, Special conditions apply. Orders can only be cancelled within 6 hours of validation. After this time, the order cannot be cancelled or refunded.

We strongly advise you to come in store try out these prestigious brands.

Product Safety Regulation (GPSR) in Europe - In accordance with the law of December 13, 2024, Brigade Mondaine ensures the transparency of the traceability of the products and creations offered for sale on its website and in its Private Showroom.

Place of manufacture : Room 1006, Building 1#, NO.150 Guanzhuang Rd, Chaoyang District, Beijing, China.

Manufacturer: Beijing UPKO Technology Co. Room 1006, Building 1#, NO.150 Guanzhuang Rd, Chaoyang District, Beijing, China.

EU representative : No representative for the moment.

Traceability : Artisanal production in small batches, highlighting handcrafted know-how for all UPKO products.

Safety warnings : Reserved for consenting adults of legal age. Check local legislation. Intended for consensual activities only. The manufacturer is not responsible for inappropriate use or non-consensual activities. User assumes all risk of use. No medical claims are made. Not suitable for therapeutic use. Consult a healthcare professional before use if necessary. Contains metal and leather components. Discontinue use if allergic reaction occurs.

Maintenance instructions :

- Leather products - Daily care: Use a specific leather cleaner.
Clean with a soft cotton cloth and wax, never wash with water.
Avoid prolonged exposure to sun and rain.
Keep away from corrosive, acidic, alkaline or greasy substances.
Prevent contact with rigid or sharp objects.
If damp, allow to air dry or use a hair dryer on moderate heat.
For prolonged storage, apply an anti-bleaching agent, seal in a plastic bag and keep in a cool, dry place.

-Leather products - Precautions: Avoid exposure to water, prolonged humidity, temperatures above 70°C, and rubbing against rough surfaces.

In case of humidity or water infiltration, dry in the shade in a ventilated area before applying wax.
To treat scratches, apply a leather care product, leave to dry, cover with a dry cloth, then use a hair dryer on low heat for 30-60 seconds and wipe dry.
For slight cracks, apply egg white as an adhesive.
In the event of mildew, wipe with a dry cloth, apply a leather care product and avoid water or petrol, which could harden or dry out the leather.

Metal parts: Protect from rain, impact, scratches, grease and corrosive substances.
Clean rust with a dry cloth and polishing powder to maintain shine and prevent oxidation.
Gold and bronze can naturally discolor over time, but this is not a quality defect.

Anal plug with fox fur tail: The tail is made of real fur, which can give off a slight odor and shed a few hairs, which is normal.
Before use, blow dry the tail.
Do not wash fur: clean with a damp towel after use, then air-dry in a well-ventilated area.